Your Visit to RRMG | Santa Rosa Orthopedics
Insurance Information
We accept most major insurance plans.
Appointments
Please call the office to make an appointment in advance. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care.
Fees & Payments
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.
If you are uninsured or a private pay patient, our financial counselors can assist you with estimated cost information.
Prescriptions & Renewals
Please request all prescriptions and authorizations during our regular office hours, when our full records are available. Please allow two business days for prescription requests. Renewals requested outside of regular business hours will be filled only for extreme or emergent circumstances.
For Your Appointment
If you are a new patient, please arrive to your appointment early in order to complete the registration process. In addition, please bring the following:
- Driver's License or State ID
- Referral (If Required by Insurer)
- Insurance Information
- Copies of Operation Records (if they pertain to your visit)
- A List of Current Medications and Any Known Allergies
- Co-Pay (if applicable)
